SCORM Compliant Package-MSL973013 Perform basic tests Certificate II Units of competency ICPPRN3310 Set

Units of competency ICPPRN3310 Set up for basic lithographic printing ICPPRN4310 Set up for complex lithographic printing ICPPRN3320 Produce complex lithographic printed product ICPPRN2320 Produce basic lithographic printed product * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and secure a small office or home office network ICTSAS410 Identify and resolve client ICT problems ICTSAS412 Action change requests Elective Units ICTNWK401 Install and manage a server Group B ICTNWK404 Install

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking

implement and evaluate an incident response plan ICTSAS527 Manage client problems ICTSAS530 Use network tools Group O ICTSAD501 Model data objects Group M ICTSAD502 Model data processes Group M ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK562 Configure internet gateways ICTCYS610 Protect critical infrastructure for organisations Additional Electives ICTDBS507 Integrate databases with websites ICTCYS407 Gather

SCORM Compliant Package-MSL973013 Perform basic tests Certificate II Units of competency ICPPRN3310 Set* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.