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Units of competency BSBCMM401 Make a presentation TAEDEL301 Provide work skill instruction * We can develop additional elective units that are not listed on request (Please contact us for further information)
aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
replace and assemble engineering components MEM18083 Handle fluorocarbon refrigerants according to regulations MEM18086 Test
Core units BSBHRM404 Review human resource functions BSBHRM506 Manage recruitment selection and induction processes BSBSUS501 Develop workplace policy and procedures for sustainability SHBXPSM001 Lead teams in a personal services environment SHBXPSM002 Manage treatment services and sales delivery SHBXPSM003 Promote a personal services business SHBXWHS002 Provide a safe work environment Elective Units BSBMGT502 Manage people performance BSBSMB402 Plan small business finances BSBSMB403 Market the small business If you require RPL Kits with comprehensive benchmarking
Vocational Placement Kit-BSBWHS308 Participate in WHS hazard identification, risk assessment and risk control processes SIS Units of competency BSBCMM401 MakeA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.