Assessment Kit-AURSAA001 Process customer complaints in an automotive workplace Graduate Certificate Units of competency HLTAHA019 Assist

Units of competency HLTAHA019 Assist with the monitoring and modification of meals and menus according to individualised plans HLTAHA021 Assist with screening and implementation of therapeutic diets HLTAHA018 Assist with planning and evaluating meals and menus to meet recommended dietary guidelines HLTAHA020 Support food services in menu and meal order processing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPRBK3010 Produce cake and pudding products FBPRBK3001 Produce laminated pastry products FBPRBK3009 Produce biscuit and cookie products FBPRBK3008 Produce sponge cake products FBPRBK3002 Produce non laminated pastry products FBPRBK3018 Produce basic artisan products If you require RPL Kits with comprehensive benchmarking

pastries and breads Group B Additional Electives SITHFAB002 Provide responsible service of alcohol SITHFAB004 Prepare and serve non-alcoholic beverages SITHFAB005 Prepare and serve espresso coffee SITXWHS002 Identify hazards

procure and store construction materials for building and construction projects CPCCBC4026 Arrange building applications and approvals CPCCBC4031 Process client requirements BSBPMG426 Apply project risk management techniques CPCCBC4001 Apply building codes and standards to the construction process for Class 1 and 10 Buildings CPCCBC4004 Identify and produce estimated costs for building and construction projects CPCCBC4005 Produce labour and material schedules for ordering CPCCBC4010 Apply structural principles to residential and commercial constructions CPCCBC4013 Prepare and evaluate tender documentation BSBPMG422 Apply project quality management techniques CPCCBC4024 Resolve business disputes (c) CPCSUS4001 Implement and monitor environmentally sustainable work practices If you require RPL Kits with comprehensive benchmarking

Assessment Kit-AURSAA001 Process customer complaints in an automotive workplace Graduate Certificate Units of competency HLTAHA019 AssistOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of