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aggressive or abusive customers SIRXSLS004 Drive sales results (c) SIRXMGT005 Lead the development of business opportunities (c) BSBWHS521 Ensure a safe workplace for a work area (simulated) If you require RPL Kits with comprehensive benchmarking
set up and operate horological workshop or service centre MEM13002 Undertake work health and safety activities in the workplace If you require RPL Kits with comprehensive benchmarking
Core units ICTPMG802 Manage a telecommunications project Elective units BSBINN801 Lead innovative thinking and practice ICTPMG804 Evaluate and use telecommunications management networks ICTSUS806 Lead applied research in ICT sustainability Additional electives ICTTEN809 Analyse business specifications to produce technical solutions If you require RPL Kits with comprehensive benchmarking
present and debate ideas BSBCRT413 Collaborate in creative processes BSBCRT403 Explore the history and social impact of creativity BSBSTR301 Contribute to continuous improvement BSBSTR401 Promote innovation in team environments BSBLDR413 Lead effective workplace relationships BSBMKG437 Create and optimise digital media BSBESB301 Investigate business opportunities If you require RPL Kits with comprehensive benchmarking
Training and Assessment Strategy-BSBSS00126 Contact Centre Skill Set AUR aggressive or abusive customers SIRXSLS004You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.