Assessment Kit-TLIL0004 Apply conflict and grievance resolution strategies Training and Assessment Strategy controls and instruments AURRTC001 Diagnose

controls and instruments AURRTC001 Diagnose and repair marine exhaust and cooling systems AURRTE002 Inspect and service marine outboard engines AURRTX003 Diagnose and repair marine outboard and stern drive transmissions AURRTX004 Diagnose and repair marine inboard transmissions If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCDIS007 Facilitate the empowerment of people with disability CUAWHS413 Incorporate anatomy principles into skill development CUADTM431 Design and conduct dance learning program CUADTM413 Apply safe dance teaching methods HLTAID011 Provide First Aid If you require RPL Kits with comprehensive benchmarking

neck and shoulder massages for relaxation SHBHIND002 Research and use hairdressing industry information SHBXCCS004 Recommend products and services SIRRINV001 Receive and handle retail stock SIRRMER001 Produce visual merchandise displays If you require RPL Kits with comprehensive benchmarking

Assessment Kit-TLIL0004 Apply conflict and grievance resolution strategies Training and Assessment Strategy controls and instruments AURRTC001 DiagnoseOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of