Learner Resources-CPCPCM2055 Work safely on roofs Unit Core units CPCPCM2039 Carry out

Core units CPCPCM2039 Carry out interactive workplace communication CPCPCM2040 Read plans

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process If you require RPL Kits with comprehensive benchmarking

Core units BSBWHS501 Ensure a safe workplace CUACMP501 Manage copyright arrangements CUADES601 Design innovative products CUAIND502 Maintain and apply creative arts industry knowledge Elective Units BSBCRT501 Originate and develop concepts BSBDES502 Establish

Learner Resources-CPCPCM2055 Work safely on roofs Unit Core units CPCPCM2039 Carry outOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all