Learner Resources-MEM27030 Perform engine bottom-end overhaul SIR Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency PSPINV002 Conduct an investigation PSPINV001 Plan and initiate an investigation PSPINV003 Finalise an investigation * We can develop additional elective units that are not listed on request (Please contact us for further information)

literacy and numeracy skills * We can develop additional elective units that are not listed on request (Please contact us for further information)

Simulated business resources (templates

Learner Resources-MEM27030 Perform engine bottom-end overhaul SIR Units of competency BSBOPS404 ImplementOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all