SCORM Compliant Package-ICTSAS426 Locate and troubleshoot ICT equipment, system and software faults New Core units SIRRRTF002 Monitor retail

Core units SIRRRTF002 Monitor retail store financials SIRXCEG004 Create a customer-centric culture SIRXHRM002 Maintain employee relations SIRXMGT002 Lead a frontline team SIRXRSK002 Maintain store security SIRXSLS003 Achieve sales results SIRXWHS003 Maintain workplace safety Elective units SIRXCEG008 Manage disrespectful

The trainers can use these activities to improve training and support the students in journey towards summative assessment

Interpret and apply legislative and compliance information

Units of competency SIRXHRM002 Maintain employee relations SIRXHRM001 Recruit

SCORM Compliant Package-ICTSAS426 Locate and troubleshoot ICT equipment, system and software faults New Core units SIRRRTF002 Monitor retail* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.