SCORM Compliant Package-CHCPRT029 Work within a practice framework SIR aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process If you require RPL Kits with comprehensive benchmarking

codes and specifications UEECO0012 Participate in voice and data communications work and competency development activities UEEDV0004 Install and connect data and voice communication equipment UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEEDV0006 Install and modify optical fibre performance data communication cabling UEEDV0008 Install

procedures and programs to meet legislative requirements RIIWHS403D Apply the mine work health and safety management plan BSBWHS403 Contribute to implementing and maintaining WHS consultation and participation processes If you require RPL Kits with comprehensive benchmarking

diagnose and rectify faults ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN312 Install telecommunications network equipment ICTRFN301 Install a radio communications antenna and feedline ICTTEN414 Repair telecommunication system faults If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-CHCPRT029 Work within a practice framework SIR aggressive or abusive customers SIRXECM002* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.