Learning and Assessment Kit-SITHACS016 Provide accommodation reception services Pre-order procedures and programs to meet

procedures and programs to meet legislative requirements FBPFST4004 Perform microbiological procedures in the food industry FBPFST5002 Identify and implement required process control for a food processing operation FBPFST5005 Examine the biochemical properties of food FBPFST5006 Apply food microbiological techniques and analysis FBPFST6001 Develop

set up and operate horological workshop or service centre MEM13002 Undertake work health and safety activities in the workplace If you require RPL Kits with comprehensive benchmarking

select and induct staff SITXCCS008 Develop and manage quality customer service practices If you require RPL Kits with comprehensive benchmarking

Units of competency PSPETH002 Uphold and support the values and principles of public service PSPPCY004 Support policy implementation PSPLEG002 Encourage compliance with legislation in the public sector PSPGEN029 Value diversity PSPGEN043 Apply government processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-SITHACS016 Provide accommodation reception services Pre-order procedures and programs to meetOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to