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Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking
Units of competency AURVTW005 Carry out spot welding AURVTW003 Carry out advanced gas metal arc welding on vehicle body sections AURTTA020 Apply heat induction processes If you require RPL Kits with comprehensive benchmarking
Standards for RTOs 2025
ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTICT445 Connect and configure devices and hardware components ICTSAS436 Evaluate ICT system status ICTSAS438 Implement maintenance procedures ICTSAS441 Support ICT system software ICTSAS442 Provide first-level remote help desk support ICTSAS443 Support operating system users and troubleshoot applications ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install
SCORM Compliant Package-HLTAUD002 Conduct play audiometry TLI Units of competency SITXCCS007 Enhance* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.
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