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Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking
Units of competency RIILAT401D Provide leadership in the supervision of Indigenous employees TAEDEL301A Provide work skill instruction RIILAT402D Provide leadership in the supervision of diverse work teams If you require RPL Kits with comprehensive benchmarking
present and debate ideas BSBMKG439 Develop and apply knowledge of communications industry BSBMKG433 Undertake marketing activities BSBCMM411 Make presentations If you require RPL Kits with comprehensive benchmarking
equipment and work areas SHBXCCS001 Conduct salon financial transactions SHBXCCS003 Greet and prepare clients for salon services SHBXIND001 Comply with organisational requirements within a personal services environment SHBXIND002 Communicate as part of a salon team Elective Units SHBXCCS004 Recommend products and services SIRRMER001 Produce visual merchandise displays SIRRINV001 Receive and handle retail stock SIRXSLS001 Sell to the retail customer If you require RPL Kits with comprehensive benchmarking
SCORM Compliant Package-VU22117 Develop job interview skills AUM Units of competency SITXCCS007 Enhance* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.