Learning and Assessment Kit-PSPGEN023 Deliver and monitor service to clients FSK charge and replace batteries and

charge and replace batteries and jump-start vehicles AURETR129 Diagnose and repair charging systems AURETR130 Diagnose and repair starting systems AURETR131 Diagnose and repair ignition systems AURLTB103 Diagnose and repair light vehicle hydraulic braking systems AURLTD104 Diagnose and repair light vehicle steering systems AURLTD105 Diagnose and repair light vehicle suspension systems AURLTE102 Diagnose and repair light vehicle engines AURLTZ101 Diagnose and repair light vehicle emission control systems AURTTA104 Carry out servicing operations AURTTA118 Develop and carry out diagnostic procedures AURTTC103 Diagnose and repair cooling systems AURTTE104 Inspect and service engines Elective Units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURETD101 Diagnose and repair electronically controlled steering systems AURETR011 Install basic ancillary electrical systems and components AURETR120 Diagnose and repair network electronic control systems AURETR122 Diagnose and repair vehicle dynamic control systems AURETR128 Diagnose and repair instruments and warning systems AURETR143 Diagnose and repair electronic body management systems AURLTD106 Carry out light vehicle wheel alignment operations AURLTJ102 Remove

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Elective Units AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace require RPL Kits with comprehensive benchmarking

Units of competency SIRXHRM002 Maintain employee relations SIRXHRM001 Recruit

Perform process control room operations If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-PSPGEN023 Deliver and monitor service to clients FSK charge and replace batteries andOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to