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Ships within 48 hours · Estimated delivery Aug 15 - Aug 20
the EAP (English for Academic Purposes) courses prepare students with the academic English skills required for success in the vocational education and training (VET) qualifications
aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
Units of competency ICTRFN407 Conduct radio frequency measurements ICTRFN304 Construct and test a radio communications device ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN410 Locate
Core units CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCECD001 Analyse and apply information that supports employment and career development CHCECD008 Deliver services consistent with a career development framework CHCECD009 Conduct career guidance interviews CHCECD010 Provide support to people in career transition CHCLEG001 Work legally and ethically CHCPRP001 Develop and maintain networks and collaborative partnerships Elective units CHCADV001 Facilitate the interests and rights of clients CHCMHS001 Work with people with mental health issues CHCPRP004 Promote and represent the service CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety If you require RPL Kits with comprehensive benchmarking
Vocational Placement Kit-UEE22020 Certificate II in Electrotechnology (Career Start) AUR the EAP (English for AcademicA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.
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