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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)
reduce audit risk
Units of competency HLTAHA024 Work within a community rehabilitation environment HLTAHA004 Support client independence and community participation If you require RPL Kits with comprehensive benchmarking
Units of competency MSMTMREF301 Use and maintain reference standards MSMTMVER402 Verify liquid measuring instruments using volume measures If you require RPL Kits with comprehensive benchmarking
SCORM Compliant Package-AURJTD103 Diagnose and repair motorcycle suspension systems MSL aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.
US$ 143.75
US$ 304.00
US$ 105.50
US$ 456.95
US$ 479.50
US$ 670.50