SCORM Compliant Package-VU21509 Analyse and participate in complex spoken discourse for further study MSM Units of competency CUAACT411 Use

Units of competency CUAACT411 Use acting techniques in performance CUAMPF412 Develop and apply stagecraft skills CUAACT311 Develop basic acting techniques for performance CUAWHS312 Apply work health and safety practices CUAPRF314 Develop audition techniques CUAIND412 Provide freelance services If you require RPL Kits with comprehensive benchmarking

Units of competency ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN208 Use electrical skills when working with telecommunications networks ICTCBL246 Install

operate and maintain end matching machines FWPCOT3288 Set up

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

SCORM Compliant Package-VU21509 Analyse and participate in complex spoken discourse for further study MSM Units of competency CUAACT411 Use* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.