Automotive garage services - Service and repair of vehicles - Technical and customer service - Specification Ingestion-build-228203 Guiding principles

Guiding principles

further guidance is required on how to manage these risks as well as to put them into context with other business risks

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Automotive garage services - Service and repair of vehicles - Technical and customer service - Specification Ingestion-build-228203 Guiding principlesPAS 80 defines standards for customer service, ensures technical and service standards are maintained and provides a quality framework for garages, including fast fit outlets, that service and repair automotive vehicles. The specification includes a framework of performance measures that focus on aspects of service quality which have been identified as important to your customer.