Guide to measurements in knowledge management Ingestion-build-137917 Helps organizations satisfy the environmental

Helps organizations satisfy the environmental criteria increasingly being set in contract tenders by new and existing major clients

flooring of wood based panel products

and after the implementation of knowledge management

Stagnation

Guide to measurements in knowledge management Ingestion-build-137917 Helps organizations satisfy the environmentalSummary There is a great deal of interest but a lot of confusion amongst organizations embarking on KM initiatives about how to measure the benefits and effectiveness of KM. Some argue that standard measurements can be developed and applied, whilst others argue that the real benefits of KM cannot be measured. PAS 2001 introduces the topic of KM measurements but this document provides additional informed clarity and acts as a guide to good practice.