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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency AHCWRK303 Respond to emergencies AHCFAU201 Recognise fauna AHCWHS301 Contribute to work health and safety processes If you require RPL Kits with comprehensive benchmarking
Core units BSBPMG810 Prioritise projects and programs BSBPMG811 Select and balance the portfolio BSBPMG812 Manage and review portfolio performance BSBPMG813 Govern the portfolio Elective units BSBPMG814 Lead the portfolio BSBLDR811 Lead strategic transformation BSBLDR812 Develop and cultivate collaborative partnerships and relationships BSBSTR801 Lead innovative thinking and practice If you require RPL Kits with comprehensive benchmarking
Implementing blended learning models combining traditional and digital approaches
Vocational Placement Kit-BSBXBD403 Analyse big data Certificate IV aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.