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Learner Resources-CHCECE053 Respond to grievances and complaints about the service UEP Units of competency CHCCSM006 Provide

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Description

Units of competency CHCCSM006 Provide case management supervision CHCCSM005 Develop

Core units BSBLDR411 Demonstrate leadership in the workplace BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities MSFGG4017 Apply standards and codes of practice for the glass and glazing industry MSS403022 Facilitate a Just in Time system Elective units BSBWHS411 Implement and monitor WHS policies

Units of competency ICTNWK605 Design and configure secure integrated wireless systems ICTNWK610 Design and build integrated VoIP networks ICTNWK603 Plan

Units of competency CHCCOM002 Use communication to build relationships CHCCCS003 Increase the safety of individuals at risk of suicide CHCCCS017 Provide loss and grief support CHCGRP002 Plan and conduct group activities CHCCCS018 Provide suicide bereavement support * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-CHCECE053 Respond to grievances and complaints about the service UEP Units of competency CHCCSM006 ProvideOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all

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